Let the reviews speak for themselves

Read unfiltered, unedited reviews on all cleaners working through LocalMaid.

Shawna H - 10 years ago - Kelowna - Public

Hello BL,


Thank you so very much for coming yesterday. Everything looked great and it was nice to come home to a clean house. Sorry i didn't notify you that i was going to be away. I knew that Ana was going to be here to let you in, but I too did not know that she had to leave early.


Everything is fine until your next visit, so no need to return to clean the bathrooms. What should I do about the payment for yesterday? Just pay for all at the next visit? Otherwise, please phone me and I can make arrangements to get the payment to you sooner.


Take Care and I'll see you again soon.


Shawna

LocalMaid Team: Hi Shawna, Thank you for the feedback, it's very valuable to hear our customers. Payment options include paying online by clicking my profile tab up top, and clicking the pay now option. If there's an alternate method of payment please let us know what is preferable, and we can arrange something. 10 years ago - Kelowna
Amber W - 10 years ago - Kelowna - Public

I really enjoyed BL's personality, she's a very nice person and did a great job on everything I asked for. 


I guess the only negative experience from the first time I have ever hired cleaners was that I expected the whole apartment clean, not just what you asked for in the specifics coloumn when you booked a date. 


I know that cleaning an entire apartment takes time, but as it is just a one bedroom apartment I didn't even think about it. 


Other than that, it was a job well done. Thanks 


Amber

LocalMaid Team - 10 years ago - Public

LocalMaid aims to provide the BEST cleaning service possible. It is our vision, “To become the first choice in cleaning services”, this requires cleaners who are capable of providing a memorable cleaning service, one that our customers share over and over again. At LocalMaid, it is our mission to make sparkle, refreshen and transform every home. We operate with this mission as a guiding focus in everything we do and each of our cleaners embody this mission in the work they perform.



Let us know if there is ANYTHING we can do to improve how we serve you.

LocalMaid Team - 10 years ago - Public

Did you know:  You may provide feedback to your cleaner directly on your account home page. We want to hear from you, it is important for us so we may ensure we are providing the best service possible. To provide feedback, enter your comments in the box above. You may keep your feedback private by selecting the Admin button. If you select Public the feedback will be visible to everyone. 


We look forward to hearing from you!