Let the reviews speak for themselves
Read unfiltered, unedited reviews on all cleaners working through LocalMaid.
LocalMaid Team - 1 year ago - Public
Yay! We have added a new cleaner in Kelowna. Welcome Ainsley H! They are working diligently on adding their availability and updating their settings to help our clients. Visit the booking page over the next couple days to book with them.
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Chelsea is a god send! She is so reliable, professional. has amazing attention to detail and always cleans extra things! And what is the best is she is so cheerful and friendly to deal with
Chelsea L:
Thank you! 😊💕 1 year ago - Kamloops
- Punctuality 1
- Professionalism 5
- Follows instruction 5
- Attention to detail 4
- Time efficiency 5
Great thanks .
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Lori did an amazing job - we are most grateful!
LocalMaid Team - 1 year ago - Public
Yay! We have added a new cleaner in Kelowna. Welcome Sara G! They are working diligently on adding their availability and updating their settings to help our clients. Visit the booking page over the next couple days to book with them.
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Malladee is conscientious and prepared. She cares about her work and her clients.
Malladee M:
Thank you so much for the wonderful review.😊🥰 1 year ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
We were very happy with Maladee & hope she is available to us after her holiday in July.
Geraldine & John Glowacki
Geraldine & John Glowacki
Malladee M:
Thank you so much for the wonderful review 😊 1 year ago - Kamloops
LocalMaid Team - 1 year ago - Public
Yay! We have added a new cleaner in Chilliwack. Welcome Britney C! They are working diligently on adding their availability and updating their settings to help our clients. Visit the booking page over the next couple days to book with them.
- Punctuality 5
- Professionalism 3
- Follows instruction 4
- Attention to detail 1
- Time efficiency 3
Overall we're disappointed with the service. The following items need to be done by us on top of this now:
- Vacuuming (quite a bit of debris, saw dust, and other stuff under couch that wasn't vacuumed at all). I'm guessing she used the power cleaning vacuum head along the edges of the floor but didn't swap to the edge tool to more carefully get the edges of the carpet. Swapping to this tool would have done a much better job here I think.
- Cleaning the trim between the carpet and the floor. Around every screw hole quite a bit of dirt and hair accumulated. A quick and light scrub would have removed this.
- There's a noticable large coffee stain drip down one wall under the dining table. The coffee pooled on top of the baseboard beneath it. That wasn't cleaned.
- The baseboards all require a really good wiping with a wet cloth. We'll have to do this ourselves.
When Malladee arrived, she noted she most certainly should not require the full 4 hours. So I'm surprised these things weren't more carefully done given she had ample time.
- Vacuuming (quite a bit of debris, saw dust, and other stuff under couch that wasn't vacuumed at all). I'm guessing she used the power cleaning vacuum head along the edges of the floor but didn't swap to the edge tool to more carefully get the edges of the carpet. Swapping to this tool would have done a much better job here I think.
- Cleaning the trim between the carpet and the floor. Around every screw hole quite a bit of dirt and hair accumulated. A quick and light scrub would have removed this.
- There's a noticable large coffee stain drip down one wall under the dining table. The coffee pooled on top of the baseboard beneath it. That wasn't cleaned.
- The baseboards all require a really good wiping with a wet cloth. We'll have to do this ourselves.
When Malladee arrived, she noted she most certainly should not require the full 4 hours. So I'm surprised these things weren't more carefully done given she had ample time.
Malladee M:
I’m so sorry that you’re not pleased with the cleaning job. 1 year ago - Kamloops