Cleaner profile details and reviews
Check out what others have been saying to help you make an informed decision
Shay M
4.6
Pet Friendly
- Punctuality 5
- Professionalism 5
- Follows instruction 4.7
- Attention to detail 4.6
- Time efficiency 4.4
- Reviews: 14
- Reliability: 100.0%
- Recurring customers: 3
- Last apt: 1 week ago
- Joined: 9 months ago
Shay M 5
Olubukola A - 4 weeks ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Shay M 5
Michel R - 1 month ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
We are very pleased to with Shay’work.
Shay M 5
Brad E - 3 months ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Shay was here early and worked continuously to accomplish as much as possible in the allotted time. She was a pleasure to have in our home.
Shay M 2
Kathy G - 3 months ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 1
- Attention to detail 2
- Time efficiency 1
I was extremely disappointed to know my floorsnwefe done and my fridge was clean but nit out back together. I asked for a 5 hour clean on an empty townhouse. I cleared all the rolms as she did them. I asked her to please do kitchen as she stated was running out if time , so she i said tske as long as you need. Its 1100 sq ft my floors werent done upstairs, now was my bathroom or bedroom. I
Extremely disappointed i had to pay 275. On a job no finished she left me to put together my fridge and vacuum and do all floors and vacuum stairs. I wont be getting this service again
Extremely disappointed i had to pay 275. On a job no finished she left me to put together my fridge and vacuum and do all floors and vacuum stairs. I wont be getting this service again
Shay M:
Hi Kathy,
Seeing a review like this is extremely disheartening. I'm sorry to hear that you felt disappointed in the clean.
I stated to you that this would be more than a 5 hour job. In which I even offered to stay late and did indeed end up staying an extra hour- making the total 6 hours. The townhouse was quite a mess with lots of debris all of over the floors. I did complete the kitchen, and I completed the fridge as well. I had the shelves out to let them dry. I even phoned you at the end of the clean to inform you of what had been completed and what still needed to be cleaned. If you needed a cleaner for longer than 5 hours, you need to book it in as that. Move Out cleans are time consuming.
We had also spoken earlier about there being a price difference- as you had originally booked it in as a "One time deep clean"- when this was in fact a "Move Out Clean". We communicated back and forth over the chat feature on here and I asked you several questions regarding the clean.
We spoke about the fact that you couldn't supply the cleaning items needed and therefore I would bring them. There is also a price difference involved here as well. Which I was very upfront and honest with you about.
I worked extremely hard yesterday to help you move out of your place. You had mentioned that you had been working many nights and couldn't find anybody to help you out. After meeting and getting to know such a lovely person and knowing how hard I worked yesterday, seeing a review like this is a bit of a slap in the face.
Kathy, after you had to finish cleaning the rest of the townhouse, I truly hope you realized how time consuming it was- and how much attention and deep cleaning it all needed. I truly wish you the best of luck with the rest of your move. 3 months ago - Kamloops
Shay M 5
Richard G - 5 months ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Shay M 5
Lynda B - 6 months ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Top notch service! Punctual, hard worker, organized and did a fantastic job cleaning my Dad’s place. Thanks Shay!
Shay M:
Thankyou so much!! It was a pleasure to clean for your Dad! 6 months ago - Kamloops
Shay M 2
Vicki T - 7 months ago - Kamloops
- Punctuality N/A
- Professionalism N/A
- Follows instruction N/A
- Attention to detail 2
- Time efficiency 1
Over the past years I have had three housekeepers in total. They have all cleaned my house in 3 hours. She did not finish. She did not clean my living room or dining room nor did she wash my stairs or foyer. I had to ask her to help me with my bed as I have a bad arm. Both the bathroom sinks were not cleaned behind the tapes. She said she cleaned my kitchen however the counters were not wiped. I know from past housekeepers and myself that my house can be cleaned in 3 hours
Shay M:
Hi Vicki,
I'm sorry that you feel that way. All other customers that I've cleaned for have been very happy with my cleaning. You can see this on my profile as all of my ratings are 5 stars- except yours.
When you arrived home at around 8:45am, I did inform you that this clean would take longer than 3 hours. And I told you that I was not able to stay later than 11:00. This was booked in as a "One time deep clean," therefore, I was doing just that- deep cleaning- in which takes time. If you are looking for "recurring cleans" then you need to book in for that. I did not clean the living room, dining room, and foyer as time simply did not allow me to do so... not because I didn't want to, as you have made it sound.
Kindly please do not book me in again, thanks.
7 months ago - Kamloops
Shay M 5
Sheila H - 7 months ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Shay did an excellent job as usual. Thank you.
Shay M 5
Sheila H - 8 months ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
Shay M 5
Sheila H - 8 months ago - Kamloops
- Punctuality 5
- Professionalism 5
- Follows instruction 5
- Attention to detail 5
- Time efficiency 5
As usual Shay did a great job for me!
Below are the neighbourhoods that I service in Kamloops:
City Centre
West End
Sahall
Rose Hill
Juniper Ridge
Valleyview
Dallas
Aberdeen
Mount Duffern
Mission Flats
Brocklehurst
Tranquille
Batchelor Heights
Westsyde
Sun Rivers
North Shore
Knutsford Min 4hrs
Barnhartvale Min 4hrs
Campbell Creek Min 4hrs
Noble Creek Min 4hrs
Rayleigh Min 4hrs
Heffley Creek Min 4hrs
Paul Lake Min 4hrs
Cherry Creek Min 4hrs
Tobiano Min 4hrs
Roche Lake Min 4hrs
Below are the services and supplies options I can provide.
Move In / Move Out:
Cleaner Provides No Supplies
Cleaner Provides Supplies
Cleaner Provides Supplies and Vac
One Time / Deep Clean:
Cleaner Provides No Supplies
Cleaner Provides Supplies
Cleaner Provides Supplies and Vac
Organizing:
Client Provides Everything
Car Detailing:
Client Provides Everything
Cleaner Provides Everything
Pet Friendly: Yes
Travel Time Between Apts: 30 minutes
Minimum Notice to Book: 48 hours
Minimum Hours per Apt: 2 hours
Maximum Hours per Apt: 24 hours
Meet Shay, a dedicated and detail-oriented cleaning professional who brings both passion and precision to every task. Shay thrives on transforming spaces into tidy, welcoming environments.