Let the reviews speak for themselves

Read unfiltered, unedited reviews on all cleaners working through LocalMaid.

Stephanie K - 4 years ago - Kelowna - Public
Angela does a great job, always smiling and on time!
Terri P - 4 years ago - Kelowna - Public
Tamara is an excellent, very efficient, thorough, hard working and cheerful house cleaner. She is the best cleaner I have ever had!
Jill T - 4 years ago - Vernon - Public
Cleaner was on time and had a clean appearance but lacked motivation, as she lagged terribly while on the job. Dishes were put away greasy and dirty! Floors were not done as asked!! I was very disappointed in this service. Decided to try again with a different cleaner and still no luck with local maids! Half the job wasn’t completed, they had me pay anyway. I called in as well and no luck. Hope others find this service to be more helpful than I did
Sara F: Hello Jill, thank you for your feedback. We will contact you this afternoon . 4 years ago - Kelowna
Sara F: Friendly Reminder, as noted our Customer Service hours are, Monday - Friday 9am-4pm, No weekends or Holidays. 4 years ago - Kelowna
Kay W - 4 years ago - Kelowna - Public
I am disgusted. About a month ago I had DB who did a terrible job. You offered to send her back but I didn’t want her back because she lied to me. You said you would refund my money but it’s been over a month and I still haven’t received it. I realize now that paying for a service before you get it is a very bad idea. I live at the Verve and have spread the word and will continue to do so until I receive compensation. Shame on your company that I am reduced to these tactics!
Sara F: Hi Kay, we appreciate your feedback. It is the customers judgement at the time of booking to choose how many hours they require the cleaner for. Unfortunately we can't unschedule the cleaner's entire day in case an appointment may or may not take more time. In this case, the cleaner did come and do the work in the given time you had booked her for, but due to her schedule, she was unable to stay longer after the time expired. The cleaner had also offered to return to finish the job which you had refused. The cleaner was there for the given length of time cleaning and deserves to be paid for it, so in this case there wouldn't be a refund and we have communicated this to you before. LocalMaid is an on-demand marketplace for cleaners and we do provide as much transparency on who the cleaners are including customer reviews and a variety of stats to help customers make an informed decision when booking through the LocalMaid platform. It's then the customers discretion if they would like to book with the cleaner through LocalMaid. Considering LocalMaid's policy, the cleaner did spend the given time there and deserves to be paid for it. We wish you all the best 4 years ago - Kelowna
Jasmine R - 4 years ago - Kelowna - Public
Apologies in advance - my availability will waver sporadically as I am away in Europe this summer for a few weeks as well as I hold a full time job. I look forward to more shifts later this summer. Thanks!
Chris R - 4 years ago - Kelowna - Public
Tamara showed up a couple minutes early, wasted no time, and did a great job.
Tamara D: Thank you so much Chris! Hope to see you guys again :) 4 years ago - Kelowna
Abegail S - 4 years ago - Kelowna - Public
Some won't appreciate you no matter how much you do for them. Release yourself. Go where you’re appreciated and understood.
Abegail S - 4 years ago - Kelowna - Public
Make it a habit to tell people thank you. To express your appreciation, sincerely and without the expectation of anything in return. Truly appreciate those around you, and you'll soon find many others around you. Truly appreciate life, and you'll find that you have more of it.
Stormy W - 5 years ago - Kelowna - Public
Hi,
I'm new to local maid and I'm ready to work! I am a hardworker, I pay attention to detail and I honestly enjoy cleaning. I hope you choose me to clean your home

Thanks :)
Irma D - 5 years ago - Kelowna - Public
Hi everyone from may 26 till June 15 I will be gone for my vacation I won't be able to clean if anyone wants they can put on other days and thank you very much for understanding me