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Client: Adam B 4 months ago, Kelowna
Overall Puntuality Professional appearance/personal hygiene Ability to follow instructions Quality of work/attention to detail Time efficiency Rescheduled twice to accomodate cleaner. Left cash incase she needed to go over the alloted time. Have had much better cleaning results in half the time by more professional people. Anything that was cleaned was done poorly. Bathroom sink has nail clippings still around the counter. ALL floor surfaces have debris. Anything that was wiped down has a white residue. Very poor customer service and attitude after the fact from the cleaner. Overall $150 poorly spent.
Cleaner: Leila F Adam we rescheduled with agreement with your young bachelor suite with big dog Rolo, Adam. You said you had no idea about cleaning or how long it takes you said many times. I dont understand why you would say you had professional cleaners before when there is no evidence? I detailed. I washed all pots and pans, and kitchen etc. The debris and lime deposits is from running fish/aquariums for sale in your home with hard water. A white residue?Are you talking about using Comet in your sink and toilet? The dog hair was over the top, 2 vacuum bags full. Ive never had a bad review @ my cleaning in my life, and because you felt insulted by my comments Adam @the cleanliness of your place that I tried to remedy today, I dont kmow how you can honestly put me at a poorest review because I expressed about your build up lime, hard water, dog hair everywhere, and I was willing to go back to remedy any misunderstanding about payment.
4 months ago
Overall Puntuality Professional appearance/personal hygiene Ability to follow instructions Quality of work/attention to detail Time efficiency most thoughtful cleaner. She is really the best. Loves dogs too if that's important to you. I will now only ever use Lourdes.
Cleaner: Lourdes S OMG !.Thanks you So much for your very nice comment, I do my best in every single cleaning and love dogs :) Thank you !
4 months ago