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Client: Lisa W 2 months ago, Kelowna
Overall Puntuality Professional appearance/personal hygiene Ability to follow instructions Quality of work/attention to detail Time efficiency
Overall Puntuality Professional appearance/personal hygiene Ability to follow instructions Quality of work/attention to detail Time efficiency Really happy to have Angela at this time, she’s a pleasure and very detailed. We may have to increase time allotted when our European company arrives in July if possible, from 3 hours to 4 hours
Overall Puntuality Professional appearance/personal hygiene Ability to follow instructions Quality of work/attention to detail Time efficiency 2 hours late for scheduled appointment with no update until I called the company an hour and a half after she was supposed to arrive wondering if she was coming. That's no problem, I understand things happen.
I explained I just moved into a home and needed specific things cleaned. Ex. Bathrooms, windows, floors and kitchen. Each task should/could have taken an hour. Instead she spent majority of the time cleaning the grout in the master bathroom. I paid for her to bring cleaning supplies but I showed her where all of mine were and she used the wrong cleaning supplies. Ex. all purpose cleaner on a stove top and kitchen appliances. Mirrors and appliances were left with streaks, some not cleaned at all. Vacuum was left in the middle of the basement partly on the staircase. She did however stay longer at no additional charge because she realized she didnt manage her time properly or communicate the things she wouldn't have time to do. She was a very kind women, nice to my children and my animals. She did a great job with the tasks she focused on, I just felt that there wasn't a proper strategy or time management based on the tasks i had given her or any communication with me about whether or not she could complete those tasks.